We hope you love your Little Nook purchase. If something isn’t right, please contact us and we’ll do our best to help.
Changed your mind?
For eligible non-personalised goods bought online, UK consumers generally have cancellation rights. Please contact us promptly if you wish to return an item. Items should be returned in their original condition and securely packaged.
Faulty or damaged items
If your order arrives damaged, faulty or incorrect, contact us as soon as possible with your order number and, where helpful, photographs of the item and packaging.
Made-to-order or personalised items
Some made-to-order or personalised products may have different cancellation rights. Where this applies, it will be made clear on the relevant product listing.
This page is a customer-friendly summary and does not affect your statutory rights.